Please read important “Notice” below before purchasing
Notice
Our wild mushrooms are hand-picked in the forest, and then individually graded and sorted by hand to eliminate “wormy” mushrooms. However, please note that it is impossible to detect 100% of the fly larvae because they live inside the mushrooms.
It is a rare case, but it is possible that you may find some. Please understand that we do not provide refunds in this case.
We can only deliver to the main islands of Japan (Hokkaido, Honshu, Shikoku, Kyushu, Okinawa main island).
Actual gift may not be exactly as shown in the photos.
Refund and Exchange
Please note that confirmed orders cannot be cancelled or changed.
We will provide a full refund in the rare case that we are not able to supply due to extreme weather patterns or other issues.
We cannot guarantee the freshness and quality if the recipient is unavailable for a few days to receive the shipment. We cannot refund in this case.
Payment
We accept payment by credit card (Visa, Mastercard, American Express).
For payment by telephone, we will contact you within 3 business days after we receive your order form.
Delivering process
We deliver the freshest product by arranging the shipment after we receive your orders. We will contact you with your order confirmation and the estimated delivery date within 3 business days after we receive your order form.
